Terms and Conditions

Welcome to Deal Mitra. By using our website and services, you agree to the following terms and conditions.

Account Creation To place an order on Deal Mitra, you must create an account. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.

Ordering and Payment

• Orders can be placed through our website using online payment or cash on delivery (COD) options.
• For online payments, we use the third-party payment gateway Cashfree. All online transactions are secure and encrypted.
• If you choose COD, you will pay the product amount upon delivery.

Returns, Replacements, and Cancellations

• You can request a return or replacement within 7 days of receiving your order.
• To cancel an order, contact us within a reasonable time frame. If you cancel an order, you will receive a refund within 3 to 4 working days.
• For online payments, the full amount will be refunded. For COD, the product amount will be refunded.

User Conduct You agree to use our website and services for lawful purposes only. You must not use our platform to:

• Violate any laws or regulations.
• Infringe on the rights of others.
• Transmit harmful or disruptive content.

Limitation of Liability Deal Mitra is a platform connecting users with sellers. We are not liable for any direct, indirect, incidental, or consequential damages arising from your use of our website or services.

Data Security We are committed to keeping your data safe and secure. Please refer to our Privacy Policy for more information on how we handle your data.

Changes to Terms and Conditions We may update these terms and conditions from time to time. We will notify you of any changes by posting the new terms on our website.

Contact Us If you have any questions about these terms and conditions, please contact us at https://dealmitra.com/contact/